Ikawa Ryokan (here after known as IR) recognizes that personal information collected from IR's customers is very important, so IR administers customer's personal information strictly.
IR handles customer's personal information so carefully.
IR complies with the laws, requirements, and guideline for the protection of customer's personal information.
Everybody in IR intends to do their best to answer the expectation of customer's trust in the pursuit of protecting an individual right's and their personal information.

IR collects customer's personal information such as �gname�h �gaddress�h and �gcredit card number�h etc. in these case below,
- Accommodation reservation
- Inquiry, request of data
- Answer questionnaires that purpose the marketing research and improvement of IR's service.
In case that IR collects customer's personal information except the above article, IR informs customer of the purpose and the content. (This information is collected by minimum condition.)

IR uses customer's personal information for the purpose of these case below,
- Accommodation reservation
- Inquiry, request of data
- Answer questionnaires that purpose the marketing research and improvement of IR's service.
In case that IR collects customer's personal information except the above article, IR informs customer of the purpose and the content. (This information is collected by minimum condition.)

IR doesn't offer customer's personal information collected to the third party except in these cases below,
- The case that customer assents
- The case that it is necessary to protect human life, asset, and physical security but it is difficult to get customer's agreement.
- The case that it is necessary to help national or other public institutions to do public office works, and besides, the case that the hindrance to accomplish this work might happens by getting customer's consent.
- The case that IR offers information that can't be recognized from each customer, like statistical data.

In regards to personal information that IR collects from customers, to cope with lose, destruction, alterations, stealing of personal in formation, IR pays maximum attention.
IR shall do its best to comply with the laws and requirements for the protection of customer's personal information, and fully understands the importance, and is aware of IR's responsibilities.
If necessary, IR does continuous improvement.

IR reacts properly when the customers in the flesh require to offer their own information that IR collects.
IR gets 500 yen as commission per 1 request and it might take several days to answer these requests.
When the customers in flesh require to correct or add their information because of mistake that they made, IR examines and then reacts for these requests properly.
If customer doesn't have any identification in these case, IR doesn't comply to offer or show personal information.

This privacy policy explains that how to treat customer's personal information in IR, and IR considers that customers who receive IR's service understand this privacy policy perfectly and agree with this policy.
IR can change this privacy policy anytime, according to change and revision of the related laws and requirements.
The new policy after change gets effectual when it appears in this website.